Attn Bill Pay Users:

Due to the rising costs associated with processing returned payments, Exchange Bank will begin charging a $10 fee for each returned payment.

Below are some tips that may help prevent returned payments:

• Ensure that payee remittance data is correct in Bill Pay. This information should be verified regularly as it has a potential to change at any time. Payees may be edited by going to Bill Pay>Manage Payments.
• We encourage you to pay the exact amount due to ensure that a credit balance does not get returned.
• When available, Bill Pay users should include invoice numbers with payments.